If you need to modify your order information after placing it, such as shipping address, contact information, or quantity, please refer to the following instructions:

1. Prerequisites for Modification

• Orders not yet shipped: Only unshipped orders can be modified.

• Shipped orders: If your order has been shipped, please refer to the "Return and Exchange Process" for related issues.

2. Modifiable Content

• Shipping Address: Ensure the recipient's name, mobile phone number, and address are accurate.

• Contact Information: Include mobile phone number and email address for receiving logistics and notification information.

• Quantity or Specifications: Limited to adjusting the quantity or changing the specifications of the same product.

3. Modification Process

1. Log in to your account and go to "My Orders".

2. Locate the order you need to modify and click the "Modify Order" button (if the order supports modification).

3. Change the information as prompted on the page and confirm submission.

4. You will receive a confirmation notification after the system update.

4. Notes

• Order Amount Changes: Modifying the quantity or specifications of goods may result in changes to the order amount. Please ensure the payment amount is correct.

• Time Limit: Some promotional or event orders may not be able to be modified. Please process your order as soon as possible.

• If you are unable to modify your order yourself, please contact online customer service with your order number and modification information. We will assist you.

5. Contact Customer Service

In case of special circumstances or if the system cannot modify the order, please contact customer service directly:

• Online Customer Service: Click the chat icon in the lower right corner of the website

• Official Email: service@supplyhall.com

We will assist you in modifying your order as soon as possible to ensure smooth delivery.