To ensure you understand your order's shipping costs and estimated delivery time, please refer to the following information:

1. Shipping Costs

• Minimum Weight: Under 0.5kg, shipping cost is USD 18.

• Increasing Weight: An additional USD 7 is charged for every additional 0.5kg.

• Maximum Weight: Items under 25kg are calculated according to the above rules. For large items exceeding 25kg (especially orders to Europe and America), shipping costs are calculated at USD 8.5/kg.

2. Delivery Time

• Europe and America: Estimated delivery time is 4-6 business days.

• Other Regions: Estimated delivery time is 8-10 business days.

• Actual delivery time may be affected by holidays, weather, customs, and other uncontrollable factors.

3. Delivery Area

• Supported Regions: Most countries and regions worldwide.

• Non-Delivery Areas: War zones, remote islands, and other areas that are inaccessible.

4. Important Notes

• Please ensure your shipping address is complete and accurate when placing your order to avoid affecting delivery.

• You can view the logistics information for shipped orders on the "My Orders" page.

• If the courier shows that the package has been signed for, but you have not received the goods, please contact online customer service promptly.

5. Contact Information

• Online Customer Service: Chat icon in the lower right corner of the website

• Official Email: service@supplyhall.com We are committed to providing fast and reliable logistics services to users worldwide, ensuring your goods are delivered safely and on time.