To thank our users, we offer free shipping on eligible orders, making your shopping more convenient and affordable.

1. Free Shipping Conditions

• Order Amount: Orders meeting the platform's minimum spending requirement are eligible for free shipping (the exact amount is shown on the checkout page).

• Promotional Items: Some promotional items are eligible for free shipping; please refer to the activity page for details.

2. Scope of Application

• Domestic Shipping: Eligible orders are exempt from domestic shipping fees.

• International Shipping: Free shipping is available for some countries and regions, but may not apply due to logistics policies and tariffs.

• Excluded Areas: Free shipping is not currently available in war zones, remote islands, and certain special areas.

3. Combined Offers

• Free shipping can be combined with points redemption, coupons, and other promotions, but specific rules for combining offers are subject to the checkout page.

• If an order meets the free shipping conditions but is shipped in multiple parts, some logistics costs may be charged separately; the system will notify you in advance.

4. Important Notes

• Please ensure your shipping address is accurate to avoid delivery failures and missed free shipping due to address issues.

• The platform reserves the right to adjust the free shipping rules. Changes will be announced in advance on the website.

5. Contact Information

For any questions, please contact online customer service or send an email:

• Online Customer Service: Chat icon in the bottom right corner of the website

• Official Email: service@supplyhall.com